Setting Your Pet Up for Success
A successful procedure starts with being prepared.
Prior to Arrival
Take your pet’s food away by midnight the night before the surgery. Your pet can have water up until coming in for the surgery appointment.
Please walk your dog before bringing him into the lobby.
What to Expect on the Day of the Procedure
Cats register from 6:45 a.m. to 7:15 a.m. Dogs register between 8:00 a.m. and 8:45 a.m. Please plan on a one- to three-hour wait for check in. This gives us time to process your paperwork and for your pet’s pre-surgery veterinarian consultation.
- What to Bring
- Leash for Dogs, Carrier for Cats
Dogs must be on a leash and cats must be in a carrier at all times. If your cat does not have a carrier, you can purchase a cardboard carrier at the Clinic for $5.
Payment is due in full at check-in. We accept Visa, MasterCard, personal checks (with valid state ID/driver’s license) and cash. We do not accept Discover Card or American Express.
- Medical Card and Photo ID
Please bring your current state-issued medical card, along with a photo ID on the morning of surgery. If the person whose name is on the medical card is not present in the morning (and you have not made prior arrangements with us), you will not receive a discount for services.
No Children, Please
Children are not permitted in the waiting room at any time.
The procedure itself typically takes between 3 and 30 minutes. Afterward, your pet will require recovery time under supervision of our veterinarians. He will be ready to go home at 4 p.m. the day of the surgery unless otherwise specified. Expect the pick-up procedure to last 30 to 60 minutes. During this time, our technicians will go over your pet’s medical record, and you can view the post-operative care video. Pets are unable to be kept overnight for any reason. All pets must be picked up the same day as surgery.